We’re having difficulties getting your latest tracking updates Evri

Hi Guys, I was just checking the updates on my customers order now all of the tracking has this message. Please see screenshot attached. 

it does give status such as at customer sorting centre and etc is anyone facing the same issue. 

IMG_5314.jpeg

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We’re having difficulties getting your latest tracking updates Evri

Im having the same problem and i dont know why, its really frustrating me 

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We’re having difficulties getting your latest tracking updates Evri

Hi nazruas0, thanks for your post.

 

Yes, that's right, we are currently working with Evri to resolve the tracking updates not being reflected on your eBay account issue, and in the meantime we've placed that alert as not all users are aware of this, so they can check their parcels update on Evri directly where they can see the tracking updates no problem.

 

Thank you,

Marco

I am currently away and will return on the 20th of May. Please expect a delay in my reply

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