bad interaction with a buyer has really upset me

-i'm probably being too sensitive but there really are some nasty people around aren't there. Just had a terrible transaction with a buyer that has upset me. I had to withdraw from the sale and they have had a right go at me. I did not expect them to be happy about the cancellation but I did not expect abuse and rudeness. I did my best to explain why and even copied in the transcript of the advice given to me by the help desk. The system would not let me change or add to the description and all they could tell me to was to cancel every bid...there was 8 in the last 20 minutes and I could not do it. Oh well I'll put it down as a bad day that just got even worse. Thanks for reading.

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