appeal to ebays decision

ref: 251960722639

 

Dear Sir / Madam

 

This is not what I asked ebay to do. I asked ebay to show a way of invoicing the buyer with additional postage.

The buyer suggested to pay the additional postage.

 

I believe that your refund policy doesnt apply to this.

Technically the buyer received the item.

I demand partial refund. I wasted  my time and money on posting process and postage.

this is unfair.

I didnt do anything wrong. I sent the item immediately. Yet the buyer claims that he didnt get a card from Royal Mail.

How? ebay customer services and the buyer wasted my time. I protest ebays decision.

Why am I being punished for?

Whom ebay is protecting exactly? everything is not just black and white.

 

yasemin 

 

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