Unfair Negative Feedback Left

I recently sold an item of jewellery (a Silver Ring) Size O.  I obviously made a mistake with the size which was actually a Size N. The Seller never contacted me to give me the opportunity to correct the issue, she simply left Negative Feedback. Had i been contacted by her I would have sorted the issue. 

Is there anything I can do have the Feedback adjusted/removed? I have messaged her and asked that she ammend the Feedback but am not very hopeful. 

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Unfair Negative Feedback Left

tobiasd4
Experienced Mentor

Ebay won't remove it, they say it is buyer's opinion. 

Try to resolve issue and then send feedback request.

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Unfair Negative Feedback Left

plpmr
Experienced Mentor

Adding to the advice already given -

 

You might have burnt your bridges with the false positive you left the buyer.

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Unfair Negative Feedback Left

Even if buyer wanted to change they can't.

 

If you had sent a proper feedback revision request, an ordinary message is not the way to do it, there is provision for sending a messages.

 Keeping it polite and asking them to open a not as described case, for a refund, and buyer might have changed feedback, but breaking the rules and making negative comments, the buyer could have that removed, and you would get a defect as well as negative feedback. Defects are a lot more serious to sellers than feedback.

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