Sold>>Unsold Item>>Seller Level Rating

I recently had to cancel 2 orders for items of clothing which I could not find anywhere and 2 buyers came forward to buy them.

As far as Ebay was concerned initially the items were sold and when I cancelled they demoted my Seller Level to Below Average.

 

I have since found the 2 tops within 10 days if that helps and I would now like to get the sale done if this is possible 

 

So how would I do this and also would I be eligible to get my Seller Level Rating back to Above Average again?

 

Any help on this matter appreciated 

 

Kind Regards

 

Martine x 

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