20-03-2017 11:08 PM
I sold an item which I believed to be a genuine article, the buyer who sells on these items claims it is a fake and has asked for a refund where do i stand.
@martikell64
You tell them to open a not as described case, you accept the return, issue a prepaid returns label & refund when you get it back
It is actually a criminal offence to sell counterfeit goods....even unknowingly.....you must be certain of provenance before listing
