Buyer not collected item won

[a.k.robinson]

I had an item on a 7 day auction, it sold and I contacted the winner but had no reply, I contacted them again and he asked how to pay for postage. The item was sold as collection only and it clearly states this. I have since explained that it's collection only and had no reply. It's been over a week since the auction ended and I don't know what to do next.

[**peaseblossom** · Accepted solution]

Assuming they have not paid anything yet  complete an Unpaid Item case.   Open one now and close after 4 complete days.   Details here:

http://pages.ebay.co.uk/help/sell/unpaid-items.html

@a.k.robinson