So I sent a product and it didn't arrive for 2 weeks. ebay Tracking link said (Your parcel is at the delivery depot and we'll let you know when it's out for delivery), after 8 days it still had not arrived and the buyer questioned it. I contacted Packlink and the said 'Its been delivered'). I contacted the buyer and it hadn't.
Pack link changed it to 'delivered' the day after I complained. It said it had been delivered 8 days previousely.
The customer was addaamant he didn't recieve it and I had to issue a refund.
Packlink are ignoring all my emails. Also Ebay has no where to contact as the refund is closed.
What do I do? This has put me off using ebay if I can so easily losse money like this.