After sent the item, buyer said the address on eBay is incorrect

[vivi.is]

I sold a item, and already sent it by Royal Mail, however the buyer now told me the address on eBay was incorrect. What should I do?

thanks

[papso22]

Nothing you can do, as long as you sent it to the address ebay gave you, you have seller protection.

The buyer should have made sure the address was right.

[jckl1957]

There is not anything you can do.

Make sure you have entered any tracking into Ebay.

As long as you have posted to the address shown in 'order details' which is the address the buyer used at checkout, and tracking shows delivery, if the buyer opens a 'not received' case ,Ebay will close it in your favour.

Personally, I would contact the buyer and tell them there is not anything you can do.  Suggest they try to retrieve the parcel from the address it has been sent to and assure them that you will get in touch if the parcel is rejected at the address and comes back to you.