Not item I paid for

[billgif]

I paid for an item on 19th March 2021. After a long wait what arrived in early july was some switch unit. I had sent a few messages asking about the delay in shipping. The reply I kept getting was because of covid there will be a delay. Because of this delay any links to make a complaint to ebay has been closed. I paid EUR 350 + shipping and taxs of ERU 98.49 . Total of EUR 448.49. I can still message and have messaged about this but have had no relays. I can not find a way to message ebay about this as all links to this auction has gone.

Can someone give me some advice of how I should deal with this. 

[plpmr · Accepted solution]

these are the UK boards [as advised] and you are in New Zealand and your seller in Germany, best log into your designated site -  https://www.ebay.com/

However you should remove the private information from your post and images.

[billgif · Accepted solution]

Thank you.

[ruby*tuesday]

You have wandered onto Ebay UK. Log out and back into www.ebay.com.

Ask on their Community Boards.