Item faulty

[anilanazar26]

I need to speak to someon

[nigel_paul_wright7557]

Returns are automated so yo uneed to go through resolution centre.

Do an "item not as described" return.

You will have to return the item and will get your money back.

[john1297576]

You don't need to speak to anyone, you have to deal with things yours self by opening a case.  MORE ACTIONS > Returns > Not as described.

Ebay only get involved if seller does not deal with the problem and you have to escalate. If you do not escalate ebay will do nothing.

[plpmr]

open a not as described case -

https://resolutioncentre.ebay.co.uk/