05-07-2020 4:40 PM
Hi,
I recently tried logging in at work during my break and was immediately logged out and account put on hold until I changed my password.
I recieved a message saying that Ebay suspected that someone else had accessed my account.
I believe this is because my works Wifi is through a Danish Network as although the factory is in the UK thier head office is Denmark.
Is there anyway I can set it up so that I am able to log in at work without this happening again. As well as having to change my passowrd A listing that I had put on had also been taken down so I had to relist.
Any help would be great.
Thank you
There's normally no problem in logging in from abroad.
I imagine that what rang alarm bells was using a foreign network from the UK. This is unusual enough to look suspicious.
You could phone custmer support, but I doubt they will of much help. Maybe your company IT manager could suggest a solution?
TBH.
I doubt it, by logging in from another country, as ebay see it, looks suspicious, so correctly they have stopped it, which you should be pleased about.