I've been an Ebay member for over 10 years and although I amnoty a huge user I do have feedback short of 500positives.
In the first 8 years I never had occasion to raise an issue with a seller. Up until that time I had found every transaction to be of an acceptable level. In the last couple of years I seem to have had to raise issues in the resolution centre more and more. Not as described- bits missing - broken etc. etc. My latest transaction was sold as having a hard case to keep the item in. When it arrived there was no hard case. I e-mailed the vendor and was asked to photograph the problem part and e-mail the to them. Call me stupid if you want but How can I photograph a bit I have not got.
Is it me or are other Ebay users starting to find that the level of service / or quality of goods sold is getting less and less?