why retract multiple bids?

[meltsandmorewales]

Hi! Im a new seller, im a market trader by trade but lockdowns and things have lead me to consider online selling and so selling online is new to me, May i ask why a bidder would bid on 3 items, then retract all 3 bids saying wrong amount entered, how can you enter the wrong amount 3 times??  i dont beleive the person entered the wrong amount. im happy they did such a thing as my new business doesnt need problem buyers at this early stage, ive found out how to block the account. is there anything else i need to do? 

[*****sonny*****]

All you can do is block her from bidding.

She is a serial retractor with 837 retractions in 12 months. Not sure if you can still report her for invalid bid retractions any more but eBay wouldn't do anything anyway.

I don't understand retractions for such low value items especially when there are lots on offer. I have seen worse serial retractors who would put in a ridiculously high bid to find out a reserve or to find out the highest bid.

[meltsandmorewales]

Thank you for taking the time to answer
My question. May I ask. Where do you see how many retractions someone has?

[*****sonny*****]

Open the item in question.

To the right of the current bid price figure (or winning bid if auction ended), you will see {x bids} in blue. Click this which opens the page with all the bids then scroll to the bottom where you will see a box with bid retractions and cancellation history.

Click the retractors ID, this will give their bid history.