21-01-2021 11:30 AM
Where do I find a reference for Packlink something like GB2020EBAY/COM/PRO0000000? Hermes have finally told me the parcel is lost but passsed the blame onto Packlink. Looked at Packlink website and started to complete a claim form but the second question is for this number which I don't have. I am getting increasingly frustrated and just want resolution. HELP! please
If you go the sales transaction and click on postage label it will show you the packlink GB reference that you want is in the small box underneath the address box x