returns

[farmersboy57]

A buyer wanted to return the item, while we were still in discussion, he complained to e-bay, who automatically found in his favour, The money is shown as on hold in my Paypal account. Subsequently we have come to an agreement in which the buyer keeps the item with a small refund. How is the original decision overturned?

[ruby*tuesday · Accepted solution]

You ask the Buyer to Close the Case. They then need to hope you do send them a Partial Refund.