16-07-2020 4:14 AM
Theres a payment hold on an item i sold at first when i checked the payment hold i was told since i added tracking info my money would be released 24 hours after the buyer received the package but now that the package has been delivered when i check the payment hold i get a msg saying that the zip code in the tracking information isnt the same zip code for the buyer although i used the same zip code thats on the printing slip i printed directly from ebay and my payment wont released until they can prove the buyer received the package. suggestions please
Is there a typo somewhere with the postcode? Check what was written on the proof of postage with the address you received on the Paypal transaction. Google map it, is it correct?
The only thing now that will release the money earlier than Paypal's 21 day hold is to receive good feedback from the buyer.