partial refund

[jaysp1ace]

I want to issue a small partial refund to buyer as I over estimated the postage. I am afraid to click on Refund this Payment in case it refunds it all.   I would prefer to send it to buyers email but couldn't find it this time.  How do I find it? I came across it last time I issued a partial refund

[andy-rizla · Accepted solution]

Have you tried contacting the buyer through eBay messaging? if not, do so, Dependant on how much the overcharge is, the buyer may not want a refund, let the buyer decide.

Your honesty will be apreciated, and the buyer may not be worried about a couple of pounds.

hope that helps you