20-12-2020 8:19 PM - edited 20-12-2020 9:06 PM
Hi there
I recently sold a PS4 on eBay. I accepted a best offer and waited for payment. However, three days passed and the buyer did not pay or communicate. I sent them a payment reminder and they did not respond. In the end I opened up an unpaid item case and after 4 days recieved a final fee credit. Once the case closed, I relisted the item and it sold today again on best offer. The PS4 has a couple of mild issues that do not affect the use of the console. I put "READ DESCRIPTION" in the title and clearly described these issues in detail. Upon accepting the offer, the buyer immediately got in touch and asked if the item was all working. I replied and told him yes except for the issues that were mentioned in the description. The buyer has now not responded and I know he has two days to pay but I feel his lack of response indicates that he may not get back in touch.
Just posting to get the thoughts of the community. Should I message him and ask if he is still interested?
Thanks 🙂
In addition to the advice that has already been given, if the buyer makes payment for the playstation then make sure that you post it out via a fully tracked postal service. That way if the buyer tries to screw you over for a free Playstation by opening an unjustified Item Not Received case against you then so long as the tracking proves that the item was successfully delivered to the address supplied on the PayPal confirmation of payment e-mail you will be able to blow the buyer's allegations of non-receipt right out of the water and eBay will close the case in your favour. They will also remove any negative feedback that the buyer may have left for you in the meantime, as well as getting rid of the associated defect.
Hopefully this buyer won't turn out to be a timewaster and everything will go well for you and he'll leave you some positive feedback in relation to the transaction, but in the case that he turns out to be the kind of buyer you wish you hadn't had the misfortune to have to deal with then add his User ID to your Blocked Bidders List to prevent him from purchasing anything from you again.
Did you add the original buyer to your blocked list?
https://www.ebay.co.uk/bmgt/BuyerBlock?
You can add any buyers you like to this list to prevent them from bidding.
As for your present buyer, you don't need to remind him to pay because ebay sensd a couple of reminders anyway.
Just see what he does, and if he doesn't pay, complete another non payment case and add this buyer to your blocked list.