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Unfair returns

I sold an item for £10 which was lower than I ever though but ok  that’s on me and pay the £3 to post now the seller wants to return the listing had no returns but eBay insisted I need to either refund the £10 or send a postage label .  I begrudgingly send a label costing me another £3. The buyer then fails to return the item. My whole eBay selling experience has been awful and when trying to contact them I’m sent here. Has anyone had similar with a better outcome?

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Answers (1)

Least you won't have to Refund then. You won't be charged for the Label if it hasn't been used.