Return details

[andphiz-0]

Can I return an item without explanation? Or does it need a good reason? Didn't find an answer here https://pages.ebay.co.uk/safetycentre/buying.html. Tell me where you can read about all the nuances of the return and what to do if the seller refuses to return the money.

[tobiasd4 · Accepted solution]

I assume this on another account, as this one was opened today.

If UK business seller, you can return items for any reason, if buyer change of mind, you pay return postage.

If private seller & change of mind, they can refuse.

Check listings for return details & read here about MBG.

https://www.ebay.co.uk/help/selling/listings/selling-limits?id=4107&st=2&pos=1&query=Selling%20limit...

[andphiz-0 · Accepted solution]

Thanks for the explanation. I will read

[*guinevere*]

Read the ebay money back guarantee here

https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-poli...

And the Resolution Centre here;

https://resolutioncentre.ebay.co.uk/

The basics are that you can return an item for any reason from a business seller but if you are buying from a private seller you need to check if they have a return policy, they don't all.

You can return items that are Not as Described.

[andphiz-0]

Thanks