Reclaiming a refund

[herre-uk]

Hi,

I need to reclaim a refund from an Ebay customer.

They have messaged to say they have received their item after I had issued a refund .

How do I go about this please?

Thanks

[john1297576]

To send a paypal request for payment, you need either the Email Address of buyer OR Name (I assume their Real Name not Ebay ID) or Mobile number.

[roger_roger_over_and_nowt]

You would have to send them an invoice through paypal but to do that you would obviously need their email address.