Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- eBay UK Community
- OLD Q&A Boards
- Answer Centre
- Selling on eBay DND
- Problem with a Hermes delivery
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
Problem with a Hermes delivery
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
23-08-2020 9:08 AM
Hi everyone
I sent a parcel to a buyer by Hermes. She wanted it delivered to a Click & Collect store. The tracking on Hermes shows that it's been delivered but she says the Nisa store are saying they don't have it.
What do I do now?
Surely not my fault as I've had it delivered to the adddress requested but my guess is that ebay will favour the buyer and ask me to refund?
Any advice would be really appreciated.
Comments (0)
Comments (0)
0
Helpful
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
23-08-2020
2:58 PM
Buyer asksfordelivery to a Nisa Store. So long as tracking shows delivered then that is your job done.
I would never use C & C, it is a disaster waiting to happen, far safer for a buyer to have delivered to a Friend, Relative or Neighbour. No 7 days to collect and no risk of buyer losing their money.
0
Helpful
Ask a question
Most Helpful Posts
