Negative feedback.

[kevtom1]

Has anyone else had difficulty getting eBay to remove unfair negative feedback?

I sold an item which was new in the box but the box was less than perfect so I sold it as a used item. However, I thoroughly checked the item before listing it.  The buyer raised a refund request stating that the item had loose parts and did not work. I contacted the buyer to find out more information, who was extremely rude and uncooperative.  I kept in constant touch with eBay in regard to this.  I had the item back and surprise, surprise there was absolutely nothing wrong with it.  I raised a complaint against the buyer for misuse of eBay rules.  This buyer added negative feedback on me stating the item did not work and eBay will not remove it.  I have removed all of the items I had for sale and will neither use eBay to sell or buy on again.

[*knight-rider*]

with respect, you can`t complain about a buyer breaking rules when you have yourself by leaving a negative comment under a positive review, that`s against the rules, which they`ll get removed anyway, so you`ve acheived nothing.

i have to say i agree with you, because ebay seem very keen all the time to remove justified negs, but won`t remove unjustified one`s. i actually stopped leaving feedback altogether months ago because they kept removing negs i`d left, but i think removing all your listings is just chopping off your nose to spite your face and besides, nobody reads the feedback half the time anyway, so it would have soon disappeared 🙂