Main photo is not showing for all my listed items when I view the products

[epdeals67]

Main photo is not showing for all my listings items when I'am  doing serch 

Kind regards

Emilia

[blessyou490]

Hi again, Emilia : )  Just done a Chat with Ebay CS and they said:

You dont have to worry [my name], this has already been escalated and reported.Our Technical Team put this on their top priority as of the moment. i already added your username as one of the affected mm so our Technical Team will go to your account to fix the issue.

Whether everyone affected needs to report it or not I don't know, but it appears Ebay are aware of the problem.

Hope that helps a bit : )

[blessyou490]

Hi again, Emilia : )  Just done a Chat with Ebay CS and they said:

You dont have to worry [my name], this has already been escalated and reported.Our Technical Team put this on their top priority as of the moment. i already added your username as one of the affected mm so our Technical Team will go to your account to fix the issue.

Whether everyone affected needs to report it or not I don't know, but it appears Ebay are aware of the problem.

Hope that helps a bit : )

[epdeals67]

Thank you very much. Hope they will fix soon
Emilia

[blessyou490]

Gotta say, it doesn't seem like much of a top priority now we're weeks into the problem and it remains to be fixed... Especially since Ebay seem to be more interested in the Item Specifics, the Managed Payments etc in the latest message they've sent out : (.

[blessyou490]

Hiya : )

Sorry that I don't know the answer but I'm on the Community boards with the same problem - none of the main photos are showing up on my listings except on the "Featured" four at the top of my Shopfront page.  Just tried a general search of anyone & everyone's listings and only variation photos from multi-variation listings are showing up in a general search.

Massively annoying!