I am having problems logging in to another account keeps going back to same account

Having a problem logging in to another account cleared cookies still not working keeps going back to same account started yesterday when the signing in stage changed

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Answers (4)

Answers (4)

I have two Ebay accounts, and have no problem switching between the two. I use the same browser and the same device (laptop) for both.

 

I suggest you log out, clear your History etc, reboot your device, then log back in. If the problem persists, try a different browser (not IE as it's no longer compatible with Ebay or most other websites). I use Firefox.

 

@wonderland1963 

@tobiasd4 

 

fargvs
Experienced Mentor

Noticed that Login page had changed following a Computer update yesterday = back to the old style logon with No Facebook/Google login links (it may not last) ...

Suggest ... Try separating the accounts by using a different browser for each account eg. Edge/Chrome/Firefox etc. ... you can then have both accounts open in different Tabs/windows at the same time and switch between them with ease?.

tobiasd4
Experienced Mentor

If you want to operate different ebay accounts on same computer device then you need a different web browser for each account,

e.g. firefox & chrome or log out of 1 account before logging in to the other.

On new sign in page, you have to click "switch user".

tara*teller
Conversationalist

Shouldn't be a problem if you cleared cookies and cache and logged out of the original account.

 

If you already did all that then try logging into the new account via a different browser.