Hermes are asking for a screen shot of a return but I am unable to perform this task

I can screenshotea mssage but when I go to download to Parcel to go I only get Ebay Logo !!!!! any answer please

Accepted Solutions (0)

Answers (1)

Answers (1)

if your useing a desktop computer or a laptop, do the following;

 

Get what you want to screenshot on the screen and on your keyboard, press `print scr` next to F12 on the top row.

open `Paint` in windows and press `ctrl` and `V` both at the same time and the screen shot will show.

Save it to your documents and you can then email the screenshot to Hermes.

 

if your useing a tablet or phone, i have no idea what to do, so perhaps the other guys can help 🙂