Covid support for sellers!

[t11ewl]

What a joke!

Royal Mail deliver (or lose) my parcel late due to Covid. eBay refund my buyer.

I'm done with this **bleep**. Will be closing my account.

[captain*obvious]

What a strange attitude.

When you haven't received an item you bought you've asked eBay to step in and get you a refund and you've left feedback suggesting the seller didn't send it.

Why do you think your buyer shouldn't be entitled to a refund?

If Royal Mail are at fault, claim from them.

[t11ewl]

I don't know what the first part of your reply is about...

But I don't think my buyer should be entitled to a refund, because now they're going to get the item for free, and I'm out 1 item, the cost of postage, and a PayPal fee.

If Royal Mail are taking longer to deliver items due to Covid, why are eBay/PayPal still only giving sellers 28days for an item to arrive before issuing a refund?

[papso22]

Actually the deadlines are significantly shorter than that. If you do continue selling, extend your dispatch times, that extends the time before a buyer can open an item not received case on eBay.