Seller News: May 2026
Your May Seller News is here
Activity in Selling
AI desciptions attached to jigsaws and other items
I ocassionaly sell/buy jigsaw puzzles as does my wife on her own site,and what frustrates us is seeing a flowery desciption of a jigsaw with no indication of its condition wether pieces are missing or box condition ,my wife has done hundreds of jigsa...
Time for a Level Playing Field...
Let's call a spade a spade. There are thousands and thousands and thousands of 'private' sellers on ebay who are trading. And the number of their listings is ballooning as they get rolled over for free every month. I often check other listings before...
VAT being deducted twice on combined orders purchased by EU customers
I am still having a problem with eBay deducting VAT twice from combined EU orders.The problem occurs when the EU customer adds items to their basket then requests a revised shipping invoice (oddly EU buyers have no problems requesting revised invoice...
Ebay and their unrealistic delivery dates
The timeline is as follows:29 April 5.04pm: Buyer purchases a Christmas Card kit and selects second class postage. We have a dispatch date set of within 2 days.30 April Item posted (marked as posted 1 May)3 May 7am (Sunday) Buyer raised and item not ...
Packlink fraudulent claims need a mass reporting to eBay
Hi all, For many years, I have only used Royal Mail as they are still the most reliable courier.Recently however, I have used Evri through ebay for cheaper items as I am trying to reduce my extortionate outgoings!I have now had 2 claims from Packlink...
Buyer returned wrong item and Ebay closed case in the scammers favour
I'm a registered seller for approximately 20 years now (this is the first ever time in history I am deciding to use this community forum and I did not want to reveal who I am) that has been selling paintings and rare expensive prints, all with 100% a...
Help with buyer
Hi everyone, I need some help with a buyer. They bought an item of mine then asked me to expedite shipping etc - no problem with that I did. now they have requested a refund because they have misread something and said they just didn’t like it. I can...
Resolved! Server Unavailable
Is anyone having issues with the app?I have had a 'server unavailable' screen for the past 15 mins. No reports online and I have rebooted my phone.
Seller Performance - False Flag attack on sellers
Has anyone had similar experience to my own in April 2026 , being blocked from promoting my items because of alleged mis use of ' out of stock messages' going back 12 months!
Promoted listing costs - what a con.
As a 20 year veteron of selling on ebay at various levels (£1m+ business to a hobby business), ive seen lots of changes. What I am quite alarmed about is the costs of promoting your listing on effectively a closed site (ebay!). Ive experimented and i...
Payouts delayed by 31 days - is this new normal ?
Hi, 3 months ago ebay decided to put our business on the delayed payouts, which works that any money from orders shipped fully tracked is released 3 days after the delivery and anything shipped without full tracking we have to wait over a month for t...
Resolved! Rules for selling records with explicit covers
What are eBay's rules for selling a record that has an explicit cover? Is this permitted? Does the sale have to be limited to buyers over a particular age? If so, how is this done? Thanks.
The voucher coupon discounts now don't show up correctly
If you have a coupon/voucher code on a product this normally shows in red when looking at items in your eBay shop .... Now it shows your own codes of TAKE 3 so only shows 3% and not the 20% we offer. Please fix it we are losing sales.
Untracked INR case opened. How long do these cases stay open for?
As per title we have an Untracked INR case opened against us and its been left open for over 31 days now. Spoke to CS and they say because its untracked there is no idea when they auto close down. Has anyone else had this experience at all? How long ...
Resolved! How to select postage for oversized item - wrong SD options
I’m trying to list an item that measures 55cm x 50cm, so it’s too large for Royal Mail and most other postage options apart from Evri. When I create the listing, if I try to turn off Royal Mail and the other unsuitable options, eBay warns that it wil...
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