simple delivery

can I please opt out of simple postage has the item already being shipped to buyer

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simple delivery

You can't opt out but if you've already sent the item by other means you can mark dispatched by opening the original  Simple Delivery label (Get prepaid label > Get prepaid label and QR code).   It will remain unused.

 

The option to change tracking number has been removed. You can message your buyer with the tracking details. If necessary you would be able to add the new number to an "Item not received" case if one was opened.  Payment may be held for 14 days. 

 

If the buyer paid for the original label the cost will be automatically refunded to them in 30 days. Or if you paid for it (ie. you had free postage on your listing) you can cancel it here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller

You are selling new goods so should register as a business seller on ebay.   Then you don't have to use Simple Delivery.   You can buy your own postage.

 

 

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simple delivery

tobiasd4
Experienced Mentor

Easily solved, upgrade to business seller, no more SD. 

As you have over 700 NEW items listed, you are trading illegally. 

Best to upgrade before ebay take action.

https://www.ebay.co.uk/help/policies/selling-policies/business-seller-policy?id=4710

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