payment error

Anonymous
Not applicable

Title: Unable to checkout – “Please check your payment details” error

Hello everyone,

I am trying to purchase an item on eBay, but every time I attempt to complete the checkout I receive the message “Please check your payment details or use a different payment method.”

Here is my situation:

  • I am using a virtual card from Wise.

  • The card has sufficient balance.

  • I carefully checked the card number, expiry date, and CVV, and they are correct.

  • The billing address matches the address on my account.

  • Online and international payments are enabled on the card.

Despite checking everything, the transaction keeps failing and I cannot complete the purchase.

Has anyone experienced this issue before or knows what might be causing it? Any help or suggestions would be appreciated.

Thank you.

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payment error

tobiasd4
Experienced Mentor

Have you tried another card?

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payment error

While you may have added this card, are you sure that ebay allows it.

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