my page, not my photos

Hello - I have a question about my items for sale on ebay, because for example the buyer bought 8 Gillette Fusion from me for the price of £10.39, when he got the confirmation it turned out that he bought 4 Gillette Fusion Power for £10.39. I browse my offer and I do not have these blades packed in 8 pieces in my offer, and yet I received a photo with the item with my username from my page that such an item for sale exists. what is this about?

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my page, not my photos

I cannot see this item sold. You have many 3 / 4 /5 blade NEW packs for sale , but I cannot see one for 8?

 

Contact eBay Customer Services,  they have full access to your account and can hopefully tell you what is happening here with your New items.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@danwoj5648 

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my page, not my photos

papso22
Experienced Mentor

Could you post the evidence of the buyer  buying 8 on this thread please?

 

 

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perhaps before contacting eBay OP should check their private registration.

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Indeed, and I thought Gillette were an active VERO member.

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my page, not my photos

I can't see a sale for that amount, but just a heads up because you may be heading for grief with HMRC as you appear to be unaware that you should be trading on an eBay business account. 

 

A private seller is one who is just selling off their own personal items such as clothes from their wardrobe, bits from their loft/garage etc.

 

A Business seller is someone who buys or makes items to sell on.  They need to be registered as a business to meet the requirements of UK law. eBay will be providing HMRC with your details anyway so it's vital to keep correct accounts for your tax return. You can obviously offset more expenses as a business seller, but can't offset any at all as a private one.  

 

To correctly register as a business seller simply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual'  you'll see an Edit option.

 

https://accountsettings.ebay.co.uk/profile

 

This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're compliant with current consumer and eBay policy.

 

If you're also selling your own items, just open another eBay account (you can have more than one).

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my page, not my photos


@plpmr wrote:

perhaps before contacting eBay OP should check their private registration.


As we are not meant to mention incorrect registration,  that is why I mentioned the seller's items were NEW using caps.   🤗

 

@plpmr 

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