Hi everyone, I’m hoping someone here can give me some guidance. My eBay Simple Delivery package has been stuck with Evri for more than a month, and I have no idea what else I can do. The tracking hasn’t updated in weeks, and Evri hasn’t replied to any of my messages. Because the parcel is still shown as “in transit,” eBay won’t let me request a refund or open a proper case, even though it’s clearly lost or held somewhere with no progress. I feel completely stuck — no updates, no support, and no way to move the situation forward. Has anyone experienced something similar? Is there any workaround, escalation method, or contact point that actually helped you get a resolution? Any advice would be really appreciated, as I’m out of options at this point. Thanks in advance!
