buyers wrong post code will i be paid

the buyer put a full stop after his post code causing me unable to print out the postage leaflet so i sent them by royal mail but i cant amend the listing saying the items have been sent will I be paid ?

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buyers wrong post code will i be paid

If you bought over the counter postage at your Post Office,  you should be able to manually change/ edit that tracking number where you marked the item as dispatched if not,  contact eBay Customer Services,  they will do this for you, their  link below.

 

As long as you didn't select Simple Delivery and bought your postage from eBay,  then you can void that label and receive a full refund.

 

Find your label with this link . https://www.ebay.co.uk/ship/lmng/labels-history/seller-hub and to the left of the sales record there is a drop down menu under 'Actions' click on that , then click on 'Void Label'.

 

The refund will take between 5 - 21  days to process.

 

If you need to,  this is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@keferichards 

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