20-06-2025 8:33 PM
I received an email today on one of my listing that it violates a policy that i offer to sell outside of ebay. And it days that I need to revise the listing to be able to make it visible to the public again. I didnt do any changes to this listing so i have to idea what to revise. it doesnt state any clear reason what I did or what I should do to resolve it. Can anyone help please? or is there an email or contact number for me to reach out to ebay to resolve this please? thank you.
20-06-2025 8:34 PM
Did you add any links to a third party website?
20-06-2025 8:36 PM
At the end of my listing description, I always put my facebook and instagram link, which I always do to all my listings. Is this the one that's causing it?
20-06-2025 8:37 PM
You definitely can't do that.
20-06-2025 8:40 PM
Now you are on ebay radar, I suggest you correctly upgrade to business seller before ebay force you to.
https://www.ebay.co.uk/help/policies/selling-policies/business-seller-policy?id=4710
20-06-2025 8:41 PM
Oh ok. It has always been in my item description since I listed the item a year back. Just now that I changed the price of the said item and nothing else, that ebay sent me an email about violating the policy
20-06-2025 8:55 PM
It just hasn't been picked up until now.
Adding your FB and Instagram links is regarded as soliciting off eBay sales, and not allowed.
Just a heads up because you may be heading for grief with HMRC as you appear to be unaware that you should be trading on an eBay business account.
A private seller is one who is just selling off their own personal items such clothes from their wardrobe, bits from their loft/garage etc.
A Business seller is someone who buys or makes items to sell on. They need to be registered as a business to meet the requirements of UK law. eBay will be providing HMRC with your details anyway so it's vital to keep correct accounts for your tax return. You can obviously offset more expenses as a business seller, but can't offset any at all as a private one.
To correctly register as a business seller simply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual' you'll see an Edit option.
https://accountsettings.ebay.co.uk/profile
This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're compliant with current consumer and eBay policy.