23-08-2025 6:50 PM
Hi,
I'm currently working on a Draft for an Auction for a Trading card over £10. As it's over £10, the only option I have is to send it via Simple Delivery.
However, in the drop down menu, I'm only offered Large Letter, Small Parcel & Medium Parcel options. I know that I can fit the Top Loaded card into a Small Letter Envelope, which would be cheaper for the buyer.
Is there any way to fix this or is the only option to select the Large Letter option, which the Draft states; starts from £2.72?
23-08-2025 6:57 PM
You have to choose large letter.
23-08-2025 7:58 PM
Well if you do not want to send tracked, which if over £10 is a good idea, you could cancel the ebay label and post for 87p.
Quoting ebay prices is a killer, plus buyer fees, which even with the recent reduction still put buyers off as above £12 it still adds £1 or more to price and above £20 only 5p cheaper than before.
24-08-2025 12:52 PM
I usually use Tracked for anything over £20; as a Certificate of Posting covers anything upto that amount. I understand that a CoP doesn't confirm the item was delivered, but I would be able to claim it back from Royal Mail.
Sorry, I don't understand your suggestion of cancelling the label. If Ebay SD is forcing me to list the item as a large letter, then someone wants to buy the item, they would be forced to pay the higher amount Ebay's listed. If I then cancel the label after it's sold & then use a cheaper option, wouldn't that be cheating the buyer?
I don't usually sell items over £10, so this is my first time attempting to set up an auction with Ebay's SD. If you do cancel the label & send without using SD, will it still let you mark the item as despatched?
The only solution I could think of was to add the £0.87 postage costs to the item price & then offer free postage. Doing this would add a little to the Buyers Protection fee; but I'm still not sure if I would get the option of a Small Letter if the item sells?