Selling & payment

[sln1108]

I have recently sold an item & it’s been collected, the buyer message came through as paid.

i haven’t used eBay for a number of years & was unaware the buyer was to supply a code on collection. The payment is still pending in my account & asking for collection to be confirmed but I’m unable to do that without the code. I have reached out & mesaged the buyer with no response after 4 days, please advise on how to resolve the issue. I didn’t realise things had become so complicated!!

[jckl1957 · Accepted solution]

You will just have to wait for your payment to be released.

Without the code, payments are usually held for 14 days as long as the buyer doesn't open a case.

[sln1108]

Thank you
Kind Regards
Mick
Sent from my iPhone