Seller /buyer protection and eBay money back guarantee

Does anyone have any idea what the difference is between the two of them or is this eBay’s way of recouping some of the money that they have lost from ending the selling fees 

I am really confused about how it all works is there a potential for double claim’s after all buyers are paying insurance to revive item and eBay guarantee money back scheme says nothing about claiming twice nor does seller buyer protection    Furthermore PayPal will pay out if item not revived if case is started on eBay but that only cancels guaranteed money back they can have nothing to do with insurance!

anyone please explain?!!!!!! It’s doing my head in thinking of possible ripoff’s I could be facing as a seller   Where is seller protection or am I missing something?

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Seller /buyer protection and eBay money back guarantee

With ebay's Simple Delivery ebay themselves refund the buyer in case of loss or damage in transit (provided the item was correctly posted and packaged).   So that's the difference to previously.  Buyers can still open "not as described" cases to get a refund from the seller.   All cases done on ebay as usual.

 

 

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Seller /buyer protection and eBay money back guarantee

papso22
Experienced Mentor

Ebay explains what the BPF is for on its guidance page.  It is not linked to the MBG. 

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