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Seller has agreed to take item back and state that a return label has been sent, none has been received but I cannot progress this issue and keep going around in circles?

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tobiasd4
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Escalate case to ebay.

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Thankyou, I'm on the eBay app on my iPhone and whenever I try to do this it just returns to the same option of chat box only? Not sure if this is because it's app/ iPhone but I can't navigate past it?
Hope that makes sense and than you for your advice

Sent from Outlook for iOS<>
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Some things are best done on website, but if you can't do that, then contact ebay CS here:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

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