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Recalled item

kirstymichelle25
Member

‎24-03-2025 4:14 PM

I had a email from Ebay saying a baby toy i bought in December had been recalled as it is unsafe and to destroy the idea. I obviously removed it from my baby straight away and put in the the bin. I paid £16.95 for the item I have messaged the seller for a refund but they are ignoring my messages. If the item has been recalled and deemed unsafe do you have the right to a refund?

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Recalled item

jckl1957
Experienced Mentor

‎24-03-2025 6:25 PM

If you bought from a UK business seller, contact Citizens Advice to see what they suggest.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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