Postage

Hi, I’ve posted 2 items together. But one still says to post, how do I still get paid for this item??

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Postage

papso22
Experienced Mentor

You will have to wait for the sale time as if you posted it untracked, i.e about 14 days.

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Postage

Oh ok thanks for the reply
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Postage

Was this a Simple delivery transaction?  Be aware,  if 2 postage labels were purchased and only one used,  a refund is made to whoever paid for that unused label.

 

  • If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
 
  • If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.

@shelb10-0 

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Postage

Yeah, I’ve already explained this to buyer, I’ll do what you’ve suggested
Thanks again 🙌
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