Postage deli

[wassila140499]

Hi, my buyer specifically wants me to send via Royal mail tracked (& not Evri or other couriers) but at checkout it didnt say specifically who it would be. The postage label has been forwarded to me but it is Evri! How can I get this changed because I don’t want any issues for refunds & when I go to post office I would have to pay for the postage payment? 
Kind regards 

[**peaseblossom**]

Unfortunately you can't just change it.   You'd have to cancel/refund the transaction with the buyer's agreement (via the dropdown menu arrow for the item on your orders list).   

Opt out of Evri on here:
https://www.ebay.co.uk/ship/prf

And then relist for the buyer to buy and pay again.