Payment on hold

I sold an item £290. I used the postage suggested by eBay. The seller asked me to upgrade to  next day signed for. I did this at the post office and updated the tracking info on the eBay item. The item has been delivered. The seller has confirmed this via message, however it’s still showing as not delivered. He can’t see anywhere his end to mark it as delivered. The tracking info on eBay is showing as not delivered but when you click the tracking number it’s says delivered with POD and photo. My money will not be released until it’s delivered. 

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Payment on hold

The money will be released regardless in 14 days but you could contact ebay and see if they will speed it up.  You can request a callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

 

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