POSTING QUERY

Recently sold an item that was listed using simple delivery - subsequently realised that the postage calculated and paid by buyer was insufficient so i posted directly using Evri and paid the correct rate.  Can someone advise me how i can now mark the item as delivered please - its currently showing as still requiring despatch.  I have tried generating  a simple delivery label  (so have now paid twice) and therefore paid ebay but there is no parcel to post now! - Thanks

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POSTING QUERY

See if you can add the new tracking number via the dropdown actions menu for the item (on your browser, not the app).   If not the payment will be released anyway in 14 days.

 

You can cancel the unused label here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller

 

@tr7_man 

 

 

 

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