Hi i bought an item on Ebay on the 9th of December with a 7 day delivery, every time i checked there was an delay with the item, i received a message telling me it will be sent on the 20th of January but still no item, i contacted them in Febuary telling them i want to cancel the order but the told me it was with customs, so i would have to wait till the get it back to them, we are now in June and all they do is stall, i took out a dispute but it timed out so i cant reopen it, have called ebay sooooooo many times but the robot wont help and put me to a human to help me, how can i resolve this, the item cost £250 its alot to me
Any help would be appriciated