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New Seller Account Visibility & Zero Sales Issue

I am a new seller on eBay and I opened my eBay Store around 20 days ago.
However, I have not received a single order yet, even though I am offering competitive prices and free shipping on all my listings.

I believe there may be an issue with my account visibility or listing settings, and I kindly request your assistance to review my account.

  1. My listings do not appear in search results for buyers.

  2. I am not getting any impressions, clicks, or traffic.

Could you please check the visibility of my account and listings, and inform me if anything needs to be corrected from my side?

Message 1 of 12
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New Seller Account Visibility & Zero Sales Issue

papso22
Experienced Mentor

I can see your listings but you are based in India and so may not be viewed by people in the UK, where we are, if they choose UK as the item location.

 

There is no reason why your listings would be hidden, but if you are concerned you need to ask ebay customer service that covers your location. 

Message 2 of 12
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New Seller Account Visibility & Zero Sales Issue

Suggestion me ! I need my 1st order any how.

Message 3 of 12
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New Seller Account Visibility & Zero Sales Issue

I doubt there's a problem with visibility, it's just that the items you sell may not be engaging potential buyers, you're in a crazily competitive market. Do you need an eBay shop at this stage? Unless you have lots of listings it can't be cost effective to pay the fee for a monthly store until you've built up some sales.

 

Just a heads up that listings for 'mystery boxes' that you've set up in the 'Collectable and art' category aren't allowed on eBay. It's against eBay policy and if spotted will result in damaging policy breaches against your selling account. Therein lies grief from buyers as well, they'll be opening not as described returns at your expense, again more marks against your account.

 

The photo on the listing must show exactly what the buyer is getting and the description must describe exactly what the buyer is getting.

Message 4 of 12
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New Seller Account Visibility & Zero Sales Issue

i changed item category ! i mention random 50+ items

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New Seller Account Visibility & Zero Sales Issue

red_magpie
Experienced Mentor

I'm sorry, but you have to be relistic. There are literally thousands of established sellers including sellers in China who sell similar clothing items with early delivery and returns to the UK.

 

All new sellers have to start with no feedback, but this isn't the main problem, and neither is visibility. The problem is that few buyers in the UK will choose to buy from India, with a delivery window of up to a month and returns to India at the buyer's expense.

 

If you know someone in the UK who could work with you to provide a distribution address, so that the your item locations and returns are in the UK, it would be a different story. You would then be able to compete on more equal terms.

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New Seller Account Visibility & Zero Sales Issue


@statesignature wrote:

i changed item category ! i mention random 50+ items


Still not allowed and against eBay policy.

 

Again, the photo must show exactly what the buyer is getting and the description must describe exactly what the buyer is getting. 

Message 7 of 12
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New Seller Account Visibility & Zero Sales Issue

Item will be delivered within 4 to 5 days..

Message 8 of 12
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New Seller Account Visibility & Zero Sales Issue

fargvs
Experienced Mentor

This is the UK site and you are intending to sell from India --- Suggest using the International >  www.ebay.com   <  Home site which offers many other selling and payment options including  acceptable Business registration with Global Banking account/s availability.     https://community.ebay.com

 

Message 9 of 12
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New Seller Account Visibility & Zero Sales Issue

Item will be delivered within 4 to 5 days..

 

For UK delivery, the stated estimated delivery date for your items is currently from 27 Dec and Wed, 7 January.

Message 10 of 12
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New Seller Account Visibility & Zero Sales Issue

After de minimis exemption rule. Nobody Can sell in USA. 50% Duty impose... Bro i will list on Germany , UK, AU website. avoid USA  

Message 11 of 12
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New Seller Account Visibility & Zero Sales Issue

i sent mail to ebay regarding it.. 20hr flight takes time reach in UK from india. maximum takes 48hr to reach to UK and 2 to 3 days will take under UK...Do you know everything here are in cheap price of brand item.

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