Help

[clawi-83]

Hi its my first time selling on Ebay. I sent an item to a buyer and didn't use their preferred delivery, I sent it next day delivery.. obviously its gonna be different tracking number so it says its still not delivered.. will I still get my money, hope this made sense ? 

[tressygirl]

It does make sense and currently if left and tracking not corrected to show the correct tracking you will get your payout but will have to wait 14 days.

Or,  contact eBay Customer Services,  we have heard they will / have changed tracking and if so,  once it shows delivery your payout will be released 2 days after that delivery date,  unless you have any other holds that is,  if you a re a new or returning seller,  payouts can be held for 30 days.

If you wish to,  this is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@clawi-83