Frozen Active selling page etc

Hi all, I'm really frustrated, I have eight listings (two have sold) but all eight remain on the 'Active listing' page, however all eight are also on the 'Inactive' page. I am unable to send invoices to the two that are sold. I have contacted ebay they have forwarded the problem to technical and have been told the answer could be 24 to 48 hours!!! Hope you can help a bit quicker..

Regards

Gary

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Frozen Active selling page etc

Others have had this problem so it is an ebay glitch.   We'll have to wait for them to fix it.   Hopefully won't be too long.

 

 

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Frozen Active selling page etc

Others have had this problem so it is an ebay glitch.   We'll have to wait for them to fix it.   Hopefully won't be too long.

 

 

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Frozen Active selling page etc

jckl1957
Experienced Mentor

It looks like a general issue.

I had 3 items ending today.

One sold but is not in 'orders'.

The sold item and the two unsold both still look like 'live' listings and the number of items listed hasn't gone down.

All three are also showing as 'unsold' and 'not relisted yet'.

I honestly think there is nothing to do but wait for Ebay to sort this out.

 

kat@ebay 

marco@ebay 

Is this an issue Ebay are aware of, please?

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Frozen Active selling page etc

Thank you, less frustrated now... 🙂
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Frozen Active selling page etc

jckl1957
Experienced Mentor

The issues seem to be resolved now.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Frozen Active selling page etc

Cheers!

Sent from Outlook for Android<>
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Frozen Active selling page etc

Thanks for the tag @jckl1957 ,

 

Hi All,

 

I can see you have updated this issue as fixed on Saturday so also providing info that tech have confirmed this reported issue as resolved.

 

Thank you,

Kat

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