Fake items

I purchased an item last August and have now found out it is fake. Have I any standing with ebay to help me out as the buyer has stopped reponding to messages. And I am finding it impossible to get past the AI assistant. Any help appreciated

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Fake items

jckl1957
Experienced Mentor

It is too late to do anything through Ebay.

The Money Back Guarantee gives you 30 days to open a case and return an item.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Fake items

tobiasd4
Experienced Mentor

Sorry, ebay MBG is only for 30 days.

Even banks only allow max of 120 days.

If UK business, contact https://www.citizensadvice.org.uk/

But after all this time you will find it hard to get help

 

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