Email to get QR code doesn’t have address

[paken_56]

I sold something, received email from eBay asking me to get a QR code but the address given was  ‘(buyer’s name), United Kingdom’- obviously useless. I now have the address of the buyer but I can’t change it in order to get the correct label. What can I do?

[tressygirl]

Contact eBay Customer Services explain what has happened and if they can provide this correct label for you now.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@paken_56 

[paken_56]

Thanks very much for your response tressygirl! Problem solved.